The “Tulum” Black Heel

CURBSIDE PICKUP

• Curbside pick-up is available from Monday, Tuesday & Thursday from 1-5 pm EST. (NO Weekends). Once your order is placed you will receive an email notification stating that your order is ready for pick up. A refund will be given, minus a 50% restocking fee if your items are not picked up within 5 business days after making your purchase.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

• You will receive an email once your order has been dispatched via UPS/USPS which will contain your UPS/USPS Tracking Number. Most orders are processed within 3 business days. Please keep in mind that it may take UPS up to 24 business hours to provide tracking updates once it has been emailed to you. If you are not available to sign for your package when a delivery attempt is made, your package will be held at your local UPS Office until you request a redelivery or pick it up yourself.

• Chique Designs understands that ordering online is not easy. We want to make your online shopping experience as easy as possible.

   As of January 1st, we will NOT be accepting any returns or exchanges...ALL SALES ARE FINAL.

• If you have any questions before placing your order, please feel free to contact us!( 954)505-3647.

  Bodysuits, swimwear, white items, lingerie, sale items, shoes, accessories excluded and are FINAL Sale.

I NO LONGER WANT MY ITEM. CAN I RECEIVE A REFUND?

• No, we do not offer refunds. Note that bodysuits, swimwear, lingerie, white items, sale items and accessories are FINAL sale and are NOT eligible for an exchange.

• No, we are very quick at processing orders to make sure that you receive yours as soon as possible. Once an order has been placed, we are unable cancel it.

• Chique Babes our items sometimes sell out very quickly due to a high demand or occasions an item you have ordered can suddenly become unavailable. If your order contains additional items, we will dispatch the rest of your order and refund the out of stock item.
• In other cases, if the billing information and shipping addresses cannot be verified through our merchant your order may be canceled. In this case, you will need to try replacing your order using an alternate payment method.

• Yes. This type of adjustment is possible as long as the order has not yet been shipped. Please contact us as soon as possible to notify us of the changes to your order. If urgent we recommend that you contact us by phone during business hours: (954) 505-3647.

HOW OFTEN DO YOU RESTOCK?

• Chique Babe, certain items will restock if the manufacturer happens to remake the style over again. We have a restock notification link on all product pages via chiqueme.com. We recommend signing up to receive an email if the item comes back available in your size. If the product is no longer showing online it will no longer be restocking.

SHIPPING RATES:

• UPS/USPS Mail: $9.99 (3-5 business days)
• UPS/USPS Expedited Mail: $30.00 (2 business days)
• UPS/USPS Economy Mail:$8.00 (5-8 business days)

Please be aware that all orders are processed within 3 business days (NOT including weekends, sales or holidays).

• Please note that ordering a PRE-ORDER item will result in shipping delays as the item will be available to ship at a later date.
• All orders placed on Friday after 12PM EST will begin processing on the following Monday.

Chique Designs is NOT responsible for any delays in delivery caused by lost or stolen and unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.

Chique Designs is NOT responsible for lost or stolen packages. All domestic shipping has $100.00 insurance Through UPS.

Please file a claim at UPS.com or call 1 800-742-5877.